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Assistive Technology (Careline Telecare)

Careline: Helping you keep your independence

Assistive Technology (Careline Telecare)

Everything you need to know about the Careline service and how to utilise the amazing potential of assistive technology to promote independence and deliver effective prevention.

For more information on Careline see the Camden Care Choices website

Oysta devices, provided by Careline, are for use within the hospital discharge pathway. The Oysta devices can be activated remotely by Careline, so no home installation is required. Therefore, they can be ready to use whilst a resident is still in hospital and is about to be discharged. A full referral must still be made to Careline. Oysta devices are only appropriate for people who do not already have a Careline service.

What does an Oysta do, and how does it work?

An Oysta device is similar to a simple Mobile phone. They require charging and use a sim card. If the battery is fully charged and the device is not used often, the battery can last up to 4 weeks before needing to be recharged.

The Oysta can be kept in a pocket, or it can be worn around the neck with a lanyard. Careline will provide the Oysta devices with lanyards attached.

Oysta devices have a blue SOS button which dial though to Careline. There is also a fall sensor built into the device that will dial through to Careline if activated.  The resident then talks to Careline directly through the device. Careline will either attend themselves to help the individual, call their family/friends, or will alert emergency services.

Please see below documents for full information about Oystas, where to find them, how to make a referral and the process for providing them.

 

Oysta devices – overview

 

Oysta devices - Process for Practitioners

 

Frequently asked questions

 

Oysta devices must be given out with an information pack. This information pack contains a letter from Careline to the resident. A copy of the letter can be found here if you need to print more.   

Last updated: 02 February 2022