The quality of commissioned service provision or support should also be evaluated during the review. If provider concerns are identified as part of the review the allocated social worker or social care practitioner should document:

• the nature of the concern
• evidence to support the concern
• what feedback was provided to the service after identifying the concern
• what the provider has agreed to do to rectify the concern/issue
• what follow up actions have been agreed with the provider

Concerns should be emailed directly to the Commissioning team ([email protected]) for further investigations to be completed. For more information please see the Safeguarding and Quality Concerns page.