skip to main content
Text size:

CQC Assurance

Tools and information to support ASC staff to be prepared for CQC Assurance (now completed)

CQC Assurance

Care Quality Commission (CQC) assurance was a review of how Camden Adult Social Care delivered on their Care Act 2014 duties. Like Ofsted in Children and Learning, this process is the Adult Social Care version of an inspection.

In Camden, we are confident in the support we provide to residents. The CQC assurance provided us an opportunity to gather evidence to showcase the great ways in which we supported people - and continue to support people, whilst carrying out Care Act duties. 

The CQC inspectors on-site visit was on 18 November to 20 November.

If you have questions, please contact Cynthia Davis, Head of Adult Social Care Innovation at [email protected] or [email protected].

We all played a part in preparing for the CQC inspection. This is information on the steps that we took to prepare.

To support local authorities to prepare for the inspection, we used the Association of Directors of Adult Social Care (ADASS) and Local Government Association's comprehensive guidance, published in December 2022.

This included detailed work to develop our local self-assessment involving staff, people who drew on services and partners to enable a shared view of quality locally.

Peer review

In May 2023, we undertook a peer review with London ADASS to gain independent insight of our work and support our CQC preparations, particularly with regards to our arrangements for safeguarding and leadership.

Internal reviews

Managers and staff across ASC undertook an extensive internal quality assurance exercise.

Self-Assessment

Our self-assessment was submitted to the CQC in July and incorporates extensive feedback from managers and staff. This document provides a comprehensive overview of our services, and can be viewed on the self-assessment page in the Practice Guide. 

Information Return

All 38 required information sources were submitted in July.

A big thank you to everyone involved in gathering and reviewing these crucial documents.

Audit List

The 50 case audit list was submitted to the CQC in October, and the practitioners whose cases have been selected have been notified. The CQC inspectors have selected 10 of those cases and will meet with the practitioners as part of their onsite visit in November.

Engagement

There has been ongoing engagement with ASC staff. In August, we initiated kitchen conversations as informal, judgement-free spaces for staff to engage with senior management and share feedback or ask questions about any aspect of our service, including the ongoing CQC preparations.

Further information on when the next sessions are available, and any other types of engagement are available in the Upcoming engagement page in the Practice Guide.

Staff bulletins

One of the ways to keep staff updated and share what is being done in Adult Social Care to prepare for the CQC assurance process was through regular staff bulletins. The previous bulletins are below:

Last updated: 18 October 2024