The Hub
Our housing guidance site
- A NPIT must tell the tenant that they have a right to ask for a review of the decision to serve it. And it must tell them when the request must be made by. If this information is not included the NPIT is not valid.
- There is an example of a request for a review form that can be enclosed with the NPIT here.
- The tenant must be given the outcome of the review before the date in the NPIT after which legal proceedings may be taken. This means a request for a review must be progressed without delay.
- Reviews must be carried out by officers who are more senior than the officer who made the decision to serve the NPIT. Also they must not have been involved in that decision.
- Reviews will be by panel. A service development officer (Karen King) maintains a list of panel members and can identify officers to carry out the review when a request is received.
- When a request for a review is received it should be e-mailed as soon as possible after receipt to the service development officer, flagged as urgent and made clear it is for a review.
- A request for a review is usually in writing but it doesn’t have to be. If a tenant says they would like a review or says they disagree with the decision to serve a NPIT, let the service development officer know.
- The panel will notify the tenant and neighbourhood housing officer (NHO) the outcome of the review.
- Note to panel members. Guidelines for carrying out a review can be found here.