Mediation

Using a restorative approach we may not need to use this service often but it can be useful in some cases. 

We use Crux who have been appointed by Wandsworth Mediation service (WMS) to provide a service to us.

Email your cases using this form emailed securely to [email protected]

A risk assessment is included. 

• Cost is £500.00 for a standard 2 party case (no VAT is payable).
• Contact number 020 7223 7744
• email address [email protected]

Quote PO 10745910 when you send the referral.  This is the bulk PO for all cases for 2025/26

Read some FAQs for housing staff from WMS here.

Note.  In situations where one side is not willing to consider mediation, WMS offer conflict coaching. Coaches meet or speak with either party to help someone understand what strengths they might have from similar or even different experiences, which might mean that they could deal with the current issues in a different way.  It can help break the cycle of conflict between neighbours.