NEC (Northgate) Housing - Commonly used rent codes

• TELI – Telephone call incoming
• TELO – Telephone call outgoing
• EMAI – Email incoming
• EMAO – Email outgoing
• INT – Interview
• INTX – Interview (did not attend)
• VISI – Visit (tenant at home)
• VISX – Visit (tenant not home)
• ARR – Arrangement pre Notice
• NSPA – Arrangement post Notice
• POA – Possession Order arrangement
• MON – Managers monitoring action
• NPAY – No payment for 6 weeks
• ARL – Arrears letter
• BULQ – Quarterly rent statement
• CLET – Letter advising court action
• COLP – Cost of living payment application
• DECD – Tenant deceased
• HB2 – HB claim lapsed
• HIO – Housing investigation referral
• MPAA – Managed payments agreed
• MPAC – Managed payments application completed
• MPHC – Managed payments for housing costs
• MPRA – Managed payment for rent arrears
• OPO – Outright Possession Order
• SPO – Suspended Possession Order
• REPO – Repossess non residential