Removals

Pickfords will start household moves wef Monday 1 June 20.

They have drawn up some new guidelines that they need to follow to adhere to Government guidelines for their crews and our tenants’ safety.  These are:

• They won’t visit to do a survey first.  They will need a list of items to be moved to assess volume.  Their Movers pack will need completing and returning to them.  This can be either posted or emailed to tenants to complete and send back to you (or Pickfords) or completed over the phone and then emailed back to Pickfords.   Including photos if your tenants are able to take them is even better.
• Please let Pickfords have the video taken for the virtual viewing if there is one.  This will help them plan the move at the other end.
• Boxes can be delivered to the doorstep after the Movers pack has been returned as they will have an idea of what is needed.
• If your tenants require a packing service please discuss your case first with Pickford’s to see if they can accommodate within the guidelines. 
• They will only have 2 crew members per van so will now be charging an extra £75 per day if a third crew member is needed.
• They won’t do a removal for hoarders as present or if the home is strewn with rubbish and untidy (e.g. kitchen work surfaces strewn with washing up/food etc). 
• They also won’t do a removal where the tenant has symptoms of Covid-19

Once a move has been agreed, please let your tenant have the Covid notes for customers leaflet from Pickfords which gives them information about how the move will work. 

Basically this is:

• Ideally on arrival the tenant to let crew in and then only one member of the household to be present during the move,
  and not be in the same room as the crew, to maintain social distance and safety for all concerned.  If there are children that they are kept separate to the crews and not running around them as they are working.
• Adhering to strict social distance guidelines. 
• Crew will have the required PPE and the truck will be sanitised.
• Access to a sink for hand washing to be made available by tenant.
• Job sheet left at a distance at the end for tenant to sign with their own pen.

The PO to be used for moves is 10627664

Added 24/3/20

Updated 26/5/20