Warm Spaces

To help people keep warm over winter, ‘warm welcome’ spaces have opened throughout Camden. Spaces include libraries, leisure centres and community centres. The spaces offer places to relax, socialise with others and access further support (such as with the cost of living) if needed. There are also spaces designed for older people, and families.  

A full list of the spaces and where they are can be found here.  

Castlehaven community centre have also teamed up with the help of Camden Council with Pirate Castle and the London Irish Centre to create the Cosy Castles iniative. As part of this, they will be serving free hot soup (vegeterian or vegan) and bread, and providing a warm space for the local community. They will also be able to hosting activities, and connecting people to information, advice and amenities. You can find out more here, by emailing [email protected] or calling 0207 485 3386.

WISH Plus

If people would like support to keep their homes warmer over the winter months, they can also be referred or self-refer into WISH Plus. This is a referral hub which helps Camden residents to get access to a range of warmth, income, safety, and health services. WISH Plus referrals and self-referrals can be made online. If you are referring someone else, please get their consent beforehand.  

Further helpful referral partners can be found in this directory, which includes health and voluntary sector organisations.

Winter Warmer Packs

250 winter warmer packs are available to help keep our most vulnerable residents warm. Residents are eligible for a winter warmer pack if they: 

• are 60 or over
• have a severe or chronic illness
• are pregnant
• have a disability
• have children under the age of 5
• are a child (16 and under) with a physical disability or asthma, eczema or another chronic or severe illness that makes them more vulnerable to the cold
• are a child under the age of 16 with parents or carers who receive child tax credit
• are a person experiencing homelessness

Winter warmer packs can also be provided to people experiencing other exceptional circumstances identified by a Council officer. 

The packs contain the following items:

• Pair of socks
• Fleece neck warmer
• Thermal gloves
• Thermal hat
• Thermal blanket 
• Insulated travel mug 
• Hot water bottle

To access winter warmer packs you can collect a pack from 5PS to give to the resident you are working with. Complete a request form and send to your Team Clerk, who will inform you when the pack is ready for collection.

Alternatively you can organise for a pack to be delivered to a resident directly. Complete a distribution form and the distribution team will arrange for the pack to be sent out.

If you have any feedback on the process or want to discuss the packs, eligibility criteria, the items included or anything else contact [email protected]

Further information

Further support can be found at Camden's Energy Efficiency website.

This page has further advice on money and energy saving measures, and organisations that can help.