An overview of roles and responsibilities of Careline and the referrer/practitioner: 

Further leaflets on assistive technology can be found below:

Careline leaflet

Careline Telecare service charter

Careline referrals leaflet

Assistive technology house

Frequently asked questions

 

Case studies 

 

Ted

Ted, 36, has a learning disability and suffers from epilepsy. He lives in his own flat, a few doors down from his mother. He has an active life and is involved with advocacy groups in Camden that aim to improve the life of people with learning disabilities. He wants to live an independent life.

The Solution: Careline gave him an epilepsy sensor which sends an alert to a pager in his mum’s flat. He also has a heat detector and gas detector. His mother is also trialling an Alexa to prompt and remind Ted to do things like take his medication and go to bed.

The Outcome: Ted’s epilepsy sensor and the pager in his mum’s flat means his mum can respond to him when he is having a seizure rather than having to regularly check on him just in case. If she wants to go away she is able to ensure the alert goes to the Careline monitoring centre. Ted is able to live independently and safely in his own flat.

The Benefit: Ted is able to live independently and is less reliant on his mother, which is what he wants! His epilepsy sensor means that the need for sleep in care is no longer required. His mother has reassurance and peace of mind that Ted is safe, especially when she goes away.

 

Mrs Singh

Mrs Singh is in her 90s and lives on her own. She has a diagnosis of Alzheimer’s disease and is prone to locking herself out of her property. As her needs are increasing, it is becoming more challenging for her family to support her and even with the help of a care package the situation was becoming unsafe, but she is adamant that she wants to stay in her own home.

The Solution: After securing consent, an AT referral was made. Careline installed a property exit sensor, a memo minder and a further motion sensor in the hallway. These would identify whether or not Mrs Singh had left her home, with a memo minder prompting her to stay if she was heading outside.

The Outcome: The sensors have dramatically reduced the number of incidents where the family have needed to attend, but also given the family something to reassure them that Mrs Singh has not left her home and put herself in danger.

The Benefit: This new arrangement has allowed her to remain in her home for longer, which avoids the need for a care home that would have been much more expensive for her, hundreds of pounds every week.