What Matters
Mrs B suffers from multiple sclerosis and over a one month period can experience issues with vision, balance, pains and spasms however these symptoms are not always continuous and she has good and bad days.
Therefore to support Mrs B instead of providing additional regular hours to as part of a care package, Mrs B could be offered an extra 1-2 hours. These hours could be used flexibly across a month to manage her fluctuating needs. Mrs B could also consider having a direct payment. This option enables Mrs B to have access to someone who she can employ to support her during her bad days.
This avoids Mrs B becoming dependant on services that she does not need and Adult Social Care putting unnecessary care in place.