This pack has been developed to support Adult Social Care colleagues working with people experiencing homelessness. It contains information gleaned from talking to people with lived experience, recent Safeguarding Adults Reviews (SARs), national guidance and the work of the Homelessness System Partnership.

This pack contains:

• Barriers that people experience in using Adult Social Care (page 2)
• What works to support people (page 3) and how we need to work (page 4)
• National guidance that supports our approach (page 5)
• Resources (pages 6 & 7)
• Definitions of Homelessness and Multiple Disadvantage (page 8)
• The homelessness picture in Camden (page 9 & 10)
• Services to get to know (pages 11, 12, 13)
• Helpful Tool: Team Around Me (page 14)
• Helpful Tool: Personal Passport (page 15)
• Helpful Tool: Trauma Informed Framework (page 16)
• Helpful Tool: Co-production (page 17)

We would very much like you to, read this pack, think about your practise and discuss with your team how you can use it, and the resources in it.

Date: November 2025
Officer contact: Michelle Head ([email protected]) and Rosie Clewlow ([email protected])

Access the pack:

Working with people who are experiencing homelessness and other multiple disadvantages 

Other useful resources: 

Team Around Me | Practice Guide

Trauma-informed Practice | Practice Guide 

Housing Options | Practice Guide