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Advocacy

Advocacy services that are provided by the commissioned service, CIIAS, delivered by Rethink Advocacy, Details about eligibility and how to refer into the services.

Advocacy

The Camden and Islington Integrated Advocacy Service (CIIAS) is delivered by Rethink Advocacy.

CIIAS provides the following advocacy services:

Court of Protection 1.2 Representative (CoP); Deprivation of Liberty Safeguards (DoLS); Independent Care and Support Advocacy under the Care Act (ICSA); Independent Health Complaints Advocacy (IHCA); Independent Mental Capacity Advocacy (IMCA)    Independent Mental Health Advocacy (IMHA); Non-statutory Advocacy; and co-ordination of Paid Relevant Person Representatives (PRPR),

The Camden and Islington Integrated Advocacy Service Local Operating Procedure (LOP) provides details about eligibility criteria, how to make a referral and how referrals are allocated.  

General Procedure for Referrals

To discuss a potential referral, CIIAS can be contacted on 0300 790 0559.

To make a referral, complete the Rethink referral form. The form can also be accessed directly via the Advocacy London Hub website.

All referrals should be sent securely to CIIAS by email at [email protected], in line with the London Borough of Camden’s policy, to ensure upmost client confidentiality.

 

Due to the different nature of referrals that the CIIAS can receive, the referral route for each is detailed separately in Section 1, pages 5 and 6 of the Local Operating Procedure under 'Allocation of Referrals' and 'Non-eligible Referrals'.

The CIIAS is not an emergency service, and is not required to operate 24 hours per day.

The CIIAS has an out of hours voicemail, and messages will be responded to promptly within opening hours the next day or following the weekend.

All referrals will be acknowledged within one working day.

 

Last updated: 09 February 2024