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Self neglect

Quick guidance on self-neglect and hoarding for social care practitioners

Self neglect

The Care Act 2014 formally recognised self neglect as a category of abuse and neglect. There is no clear point at which lifestyle patterns become self neglect however it covers a wide range of behaviour and may often involve interplay between mental, socio-economic and physical issues to name a few.  There is no straight forward way to best work with adults who self neglect and each case may not be suitable for the safeguarding process.  Therefore a multi-agency, multi professional and multidisciplinary approach is considered the most effective.

Further information on self-neglect and chronic hoarding can be found in the guidance document, self-neglect prompt sheet and multi-agency self-neglect toolkit.

When significant risks of harm have been identified or when low level risk has increased following failed interventions, a multi-agency response is required. Options should be explored at a multi-agency meeting and a plan of action agreed.

There are instances where high risk cases do not meet the criteria for safeguarding, but there are still concerns about the level of risk. This is where the presenting practitioner would benefit from the support of a multi-agency approach. This can facilitate more effective working practices, sharing of knowledge, experience and interventions that could move high risk cases forward to the benefit of the high risk adult.

However if no positive outcomes are reached, then a referral should be made to the high risk panel. The High Risk Panel (HRP) provides a multi-agency way of managing work on complex and high risk cases, such as hoarding, fire risk, and self-neglect. The high risk panel plays a consultative and advisory role and discusses cases which have been presented to them for advice and guidance.

The High Risk Panel will discuss how to reduce and manage risks with a view to determining next steps, as well as identifying multi-agency solutions, action plans and when to make appropriate safeguarding referrals. The panel’s role is to challenge, guide and advise practitioners, as well as assist with the coordination of cases where cross-organisational barriers exist. The panel will consider any vulnerability or equality/diversity issues within their recommendations.

In order to make a referral to the High Risk Panel please read the guidance notes first complete the referral form.

Last updated: 25 May 2023