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CQC Assurance

Tools and information to support ASC staff to be prepared for CQC Assurance (now completed)

CQC Assurance

Care Quality Commission (CQC) assurance was a review of how Camden Adult Social Care delivered on their Care Act 2014 duties. Like Ofsted in Children and Learning, this process is the Adult Social Care version of an inspection.

In Camden, we are confident in the support we provide to residents. The CQC assurance provided us an opportunity to gather evidence to showcase the great ways in which we supported people - and continue to support people, whilst carrying out Care Act duties. 

The CQC inspectors on-site visit was on 18 November to 20 November.

If you have questions, please contact Cynthia Davis, Head of Adult Social Care Innovation at [email protected] or [email protected].

Update, 13 December

Care Quality Commission (CQC) has recently shared some initial high-level feedback from the November inspection. 

What shone through was that the feedback felt largely positive.  It did not uncover any new, significant challenges.  ASC Senior Managers feel the areas that the service identified that needed to be improved were correct, and reflected.

Additionally: 

  • The inspectors were really impressed by colleagues across Adult Social Care and their enthusiasm and commitment to their work, our focus on equalities, and the strong clarity we have around What Matters.
  • Staff gave good accounts of What Matters and the Neighbourhoods and there is a strong story to tell around assessment, with mostly positive practice, strengths-based assessments
  • Staff are informed about and learn from safeguarding investigations
  • Work is taking place in regard to carers and autism and staff are supported.

CQC will share the draft report with us in February 2025. At that point, we will be given the opportunity to correct any factual inaccuracies.

Following that process, our final report will be published and ASC Senior Managers will be able to share it with Staff in ASC.

ASC Senior Managers  would like to thank all Staff again, to everyone who took the time to speak with CQC and fed into our self-assessment phase, and to everyone who kept things running while many of us focused on the inspection. 

When there are further updates they will be shared on this page. 

Last updated: 18 December 2024