Adult Social Care
Practice Guide
Paying for Care Money Matters Information about paying for care options, including financial assessment, using direct payments, costs of residential care and non-residential care, deferred payment scheme, and self-funders.
Money Matters Financial assessment and contributing towards cost of care The Care Act states that the local authority may make a charge for meeting a person's care and support needs. Following a needs assessment if a person has eligible care and support needs they may need to have a financial asse…
Financial assessment A financial assessment is used to determine whether a person can afford to pay a contribution towards their personal budget or services they receive that are funded by Camden. A person will need to provide details of their income, outgoings and savings. An allowance for their…
Non-residential care Non-residential care Non-residential care is care and support to improve a person's wellbeing that enables them to live independently. Non-residential care includes: homecare, for example, support with personal care and with tasks around the home support that attending a day…
Residential/Nursing Care ASC can arrange a person's stay in residential or nursing care, however, they may be required to pay a contribution towards their care. A financial assessment will need to be completed, and if the person has savings over £23,250 they will be required to pay the full cost…
Deferred payment scheme The Deferred Payment Scheme is designed to help a person who is assessed as having to pay the full cost of residential care but they cannot afford to pay the full charge as their savings may be tied up in their home. The Council is able to offer the person a loan through t…
Self-funders Individuals who pay the full costs of their care are known as 'self-funders'. An individual may become a self funder because he/she: has income and assets that are above the financial threshold for financial support from the Council chooses to be not financially assessed and may want…
ASC Practice Guide What direct payments are and how to use them, understanding the risks involved in managing a direct payment and ensuring care plans meet the person's needs. Also, what support is available from People Plus (commissioned service). "I can decide the kind of support I need and when…
What is a direct payment? What is a direct payment (DP) If Adult Social Care has agreed that someone is eligible for support, they may be offered a personal budget. A way that the person can manage their personal budget is by receiving a direct payment (DP). A direct payment is a cash amount base…
How to use a direct payment Direct Payments are to be used to pay for support that meets the outcomes agreed in the support plan, examples of what the direct payment can be used for include: employing a personal assistant to provide support with household tasks or personal care b uying services f…
Risk management Adults who receive a direct payment are entitled to make their own decisions and to take risks in the same way that any other person is entitled to make choices involving risk. However safeguards should be put in place to prevent any potential abuse and to support the adult with m…
Care management and direct payments A person is assessed as being eligible for support, Direct Payments will be discussed with them throughout the care and support planning, or review, process. The person will be informed of both the benefits and responsibilities of receiving a Direct Payment to…
Direct payment support services People Plus are Camden's new Direct Payment support service and are now taking referrals to support anyone who wants to creatively draw on their care in the form of a direct payment. The referral form is available here - email it to: Email: [email protected].…
Payment methods Payment methods There are three payment methods by which an individual may receive a Direct Payment from ASC (prepaid card, bank account and managed payroll). The prepaid card is the Council’s default option. In all cases, Direct Payment recipients must keep appropriate records fo…
Payment methods (Managed payroll) Managed Payroll Service If an individual is not able to manage their Direct Payments through the pre-paid card, or would prefer not to take on the full administrative responsibility associated with making payments, they will be offered an option of managed payrol…
Direct Payments Frequently Asked Questions 1) What is a direct payment? Direct payments are money payments paid to you by Adult Social Care to pay for your care and support. They are an easy and convenient way of receiving your personal budget. Personal budget is the amount of money you have been…
Money and Benefits Quick guidance on choice and affordability for social care practitioners In line with the Care Act 2014 the local authority has a duty to assess and ensure that all eligible needs arising from that assessment are met and the identification of eligible need will be based on the N…
Care and Support No recourse to public funds (NRPF) applies to people who are subject to immigration control and as a result have no entitlement to certain public funds such as homelessness assistance, certain welfare benefits and allocation of social housing through the council register. Further…
NRPF network The NRPF network shares good practice across the sector in order to support councils to support people with no recourse to public funds according to national guidance. The website provides: adult social care practice guidance. free online resources. training. project managing the NRP…
ASC Practice Guide Information on Joint Funding and NHS Continuing Healthcare for practitioners The North Central London Clinical Commissioning Group joint funding policy applies when an individual over 18 is assessed as not eligible for continuing healthcare funding however specific identified ne…
E-learning The E-learning for Healthcare have produced an e-learning module. The topics covered include the legal background to NHS Continuing Healthcare policy, high quality assessment and decision-making, dealing with disputes, and skills training for staff involved in NHS Continuing Healthcare.
NHS CHC delivery model A toolkit can now be found on the NHS Continuing Health Care ( NHSCHC ) website containing resources on CHC. This includes information on the CHC process such as: screening full assessment verification and decision making funded nursing care fast track brokerage personal he…
Process for joint funding
Disputes
NHS Continuing Healthcare (NHS CHC) is provided solely by the NHS when an individual over 18 is assessed and found to have a primary health need as set out in National Framework. The care package will meet the individual's health and social care needs that have arisen as a result of disability, a…
Eligibility for joint funding Joint funding can be provided where there is no alternative funding stream e.g. section 117, s75, s256 budgets, discharge to assess or funded nursing care. It applies to individuals over 18 or during the transition assessment and can be applied in any setting. In ord…
Camden Integrated Adult Service (CICH) includes district nursing, nursing care, rehabilitation, self-management and enablement for people in their own homes and other community settings. The multi-disciplinary team is made up of: district and community nurses occupational therapists physiotherapi…
Benefits and Welfare Rights Money Matters Information about support with benefits, including Camden ASC's Welfare Rights Service
Benefits and Welfare Rights Information on Adult Social Care's Welfare Rights team and accessing support for benefits The Welfare Rights team provides information and advice on welfare benefits to Camden residents that draw on social care services, including sick or disabled and older people. The…
What is the Welfare Rights Service? What is the Welfare Rights Service? The Welfare Rights (Adult Social Care) Team is made up of four full time advisors who support with: giving benefits advice helping with the claims process helping to challenge incorrect decisions and representing people durin…
Referrals Referrals Referrals should be made using the web form. Some referrals will be rejected if they do not meet our referral criteria. All referrals will be screened before acceptance, some may be refused and you will receive a notification. Please refer people that need benefits advice, but…
Benefits and Welfare Rights Useful resources for benefits advice and changes to benefits Updates on changes to benefits including Managed Migration of Universal Credit in 2024 and 2025, and where to get information and advice
Council Tax discretionary reductions Discretionary Council Tax discounts What is the Council Tax Discretionary Reduction Scheme? If a resident has outstanding Council Tax arrears it may be possible for them to apply for a Discretionary Council Tax Reduction . The application form is available on…
Energy efficiency services Energy efficiency services Camden Council provides a number of energy efficiency services to help residents with saving energy and reducing energy bills. Details of the services are below: Camden Well and Warm service The Well and Warm service provides free home energy…
DWP contact details and support in Camden DWP contact details and support in Camden For advice and information about new and existing benefits claims, the DWP (Department for Work and Pensions) are contactable between Monday and Friday, 9am to 5pm. Phone calls to the DWP are free of charge. DWP D…
Universal Credit Managed Migration Universal Credit Managed Migration Universal Credit (UC) is a benefit to help with living costs. It is paid monthly by Department for Work and Pensions (DWP). Visit the Gov.uk website for more information about Universal Credit. Download an Easy Read leaflet on…
Where people can get help for Universal Credit Managed Migration Where people can get help for Universal Credit Managed Migration The Department for Work and Pensions (DWP) Managed Migration of Universal Credit is one of the biggest changes to social security benefits in recent times. Challenges…
Money Matters Gambling is a public health issue with serious implications for individuals and communities in Camden. The borough has a high prevalence of gambling, and many residents are impacted either directly or indirectly.
Gambling Harm and Support Gambling Harm and Support The Local picture 92,600 Camden residents aged 18+ are estimated to have gambled in the past four weeks. 5,200 are at risk of gambling-related harm. 600 are already experiencing harm from gambling. 13,000 Camden residents are negatively affected…
Connecting people to support Bereavement relates to the experience of losing residents that we support. This section of the Adult Social Care Practice Guide provides information about bereavement and support process. More information about Bereavement can be located on the Camden Website .
Sadly people in our communities may lose a member of their family or someone they care about. Information about how to register a death is available on the Camden Council website including general guidelines for deaths registration which needs to be done within 5 days.
Adult Social Care saw an increase in deaths reported due to the pandemic. As a result of this, reflections have been made on how practitioners manage deaths of the people that they provide a support to and how services end once the person has died. There are important operational actions that nee…
Public Health Funerals There may be circumstances where a resident unfortunately passes away within the borough of Camden and does not have any next of kin, or family are unable to or are unwilling to pay for the funeral. In this instance under under S46 (Section 46) of the Public Health (Contro…
Assistive Technology, OT and Equipment Connecting people to support
AT, OT, and Equipment Careline: Helping you keep your independence Everything you need to know about the Careline service and how to utilise the amazing potential of assistive technology to promote independence and deliver effective prevention. For more information on Careline see the Camden Care…
Roles and responsibilities, FAQs, leaflets and case studies Roles and responsibilities, FAQs, leaflets and case studies An overview of roles and responsibilities of Careline and the referrer/practitioner: Further leaflets on assistive technology can be found below: Careline leaflet Careline Telec…
What is AT and Pre-referral Engagement What is AT and Pre-referral Engagement What is Assistive Technology The e-learning module for AT is available on the L&D hub. Pre-referral Engagement and Approval The following points should be considered before making a referral: Practitioners should establ…
Step 1: Referral Step 1: Referral In order to make a referral practitioners will first need to: identify an outcome for assistive technology have a conversation about what is available and the costs with the person with care and support needs (and/or their family/carer as appropriate) to agree su…
Step 2: Assessment and Installation Step 2: Assessment and Installation In most cases, when Careline attends a person's home to carry out an assessment for assistive technology, they will do the installation on the same day. At the assessment, Careline will: seek to understand the person, their h…