Non-Accessible Content | Practice Guide

This accessibility statement applies to the website, https://ascpractice.camden.gov.uk/

This website is run by the Camden Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

Change colours, contrast levels and fonts using browser or device settings;
Zoom in up to 200% without the text spilling off the screen;
Navigate most of the website using a keyboard or speech recognition software;
Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

This website is designed to be compliant with the international standard Web Content Accessibility Guidelines 2.2 (WCAG) – Level AA.

Non Accessible Content

The content listed below is non-accessible for the following reasons.

Mobile Issues

It has been discovered during testing that there are specific accessibility issues for mobile devices.

The hamburger menu does not have a visible accessible label when collapsing the icon. Saying “Main Menu” using voice recognition software will not open the hamburger menu. This fails success criteria 2.5.3: Label in Name (AA) of the accessibility standards. For a workaround, please say “” to activate the menu.

Our web developers are currently working on a fix which will be deployed shortly.

Landmark issues

Some landmarks that appear on forms and directory pages are not appropriately labelled. This may cause issues for some screen reader users. Most landmarks that are used are correctly labelled and appear inside top-level landmarks. This fails Success Criterion 1.3.1 Info and Relationships (A).

We would advise screen-reader users to use heading levels and bypass blocks to navigate around pages. We are currently reviewing these pages and providing feedback to our web developers.

Content Issues

It has been discovered during testing that some content pages do not meet the required accessibility regulations.

Failures from these items include:-

Lack of alt text on some images. This fails Success Criterion 1.1.1 Non-text Content (A)
Heading levels are not always used in the correct way. This fails Success Criterion 2.4.6 Headings and Labels (AA)
HTML tables are not always clearly labelled. This fails Success Criterion 1.3.1 Info and Relationships (A)
Link text is undescriptive on some pages. This fails Success Criterion 2.4.4 Link Purpose (A)
No link or content to a Site Map. This fails Success Criterion 2.4.xx

We are currently reviewing these pages and providing feedback to our web developers.

We will ensure that future content published will adhere to accessibility standards.

Form Issues

It has been discovered during testing that some of our integrated forms do not meet the required accessibility regulations.

These issues include:-

Focus Visible stars in Feedback form
Label in Name in feedback form
High contrast feedback form

Our website provider is currently in the process of fixing these issues

Disproportionate Burden and Exemptions

Disproportionate burden

There are no issues that are considered a disproportionate burden in accordance with the regulations.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Practice Guide Accessibility Statement

Practice Guide Accessibility Statement