Change in Purchasing process now live

• Just a reminder, practitioners are no longer required to complete any purchasing on Mosaic. All services, including direct payments and deep cleans, are now completed by the Resource Coordination Team (the purchasing team).
• This means you are no longer able to assign purchasing actions from your workflow to a worker- only to the purchasing team.
• Please note, the purchasing team are only responsible for setting up a direct payment once all other steps (both on Mosaic and in practice) have been completed by the practitioner. Please see the Practice Guide for further information on Direct Payments.

 

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We have been using the new What Matters workflow for a couple of weeks now.

• Please note, we continue to data cleanse- converting our existing/ old workflow to the new one.
• Any incomplete workflow will remain available for editing for as long as you need, however your next actions from that step will be the new ones.
• When starting a new workflow, where it is relevant and technically possible, some information will pull into the new forms.