Self-reporting – a resident might tell us during assessment, home visits, or conversations 

Reviewing case history – spotting patterns or concerns in case records. no contact, frequent no access 

Reports from others - Concerns raised by neighbours, family members, advocates, or other residents 

Direct observation – seeing indicators like neglect, clutter, or poor self-care  

Information Sharing - Insights shared by other teams, services, agencies, or multidisciplinary meetings