Vulnerability
Our housing guidance site
For more information, please see our policy and procedure
Language is powerful and can have a significant impact on how people perceive themselves and others.
We should always use language that reflects the residents' actual experiences and challenges, showing respect and understanding. You can always ask people what language they prefer.
Here are some quick dos and don’ts when it comes to language and vulnerabilities:
Do:
Use person-first language. This means putting the person before their disability or other characteristic. For example, say “person experiencing vulnerabilities” or instead of "vulnerable person."
Use positive language. Focus on people's abilities and strengths, rather than their limitations. For example, say "person who uses a wheelchair" instead of "wheelchair-bound person."
Be respectful. Avoid using language that is condescending, patronizing, or offensive.
Stay up to date. Language is constantly evolving, so it is important to stay informed about the latest best practices for inclusive language.
Be aware of the context. The best language to use may vary depending on the context. For example, you may use different language when talking to a friend than you would in a professional setting.
Be open to feedback. If someone tells you that you have used language that is not inclusive, be open to feedback and make an effort to change your language in the future.
Don't:
Use outdated or offensive terms. Don’t use terms like "crippled," or "mentally ill."
Make assumptions. Don't assume that someone's disability or other characteristic defines them as a person.
Use language that is stigmatizing. Don’t use language that perpetuates negative stereotypes about people with disabilities or other vulnerabilities.
Use language that is othering. Don’t use language that separates people with disabilities or other vulnerabilities from the rest of society.
Use language that is infantilizing. Don’t use language that treats people with disabilities or other vulnerabilities like children.
Instead ofUse |
|
Homeless person |
Person with experience of homelessness |
Non-disabled person |
Able-bodied person |
Wheelchair user |
Wheelchair bound, in a wheelchair |
They are dyslexic/autistic/have ADHD |
They suffer from dyslexia/autism/ADHD etc. |
They are a person with Down’s Syndrome |
They are Down’s |
They have experience of addiction |
They are an addict |
Deaf person/blind person |
The deaf/the blind |
Hard of hearing |
Hearing impairment |