Vulnerability
Our housing guidance site
At the heart of providing person-centred support for people with disabilities is recognising the whole person, including needs, preferences, and wishes. How we tailor the support provided will vary according to the disability and how this affects them daily.
Home adaptations - Aids and adaptations refer to modifications and specialist equipment provided by a local authority to support residents with disabilities or mobility needs, enabling them to live safely and independently in their homes. These can range from minor adaptations, such as grab rails and stair handrails, to major adaptations, including level-access showers, stairlifts, or ramp installations.
Local authorities assess needs through Occupational Therapists (OTS) and may provide funding through Disabled Facilities Grants (DFGS) or other housing support schemes.
Home or community appointments - Where possible, services can offer residents the option of meeting in-person in their home. Safety and context should always be considered before agreeing to meet in person, this includes checking if the tenant has a ‘visit in pairs’ flag on the digital system or for repairs, if female or male only operatives are needed.
Accessible venues – We have multiple accessible venues which we can use across the borough. This includes some TRA halls, libraries, and Crowndale Conference Centre. Some of these venues have parking, on-site and to arrange we should contact the venue. Where we can services should provide information sheet on how to find the venue (including photograph, map, address) to anyone who needs it.
There is also information about services related to physical disability on this Camden Care Choices page.
The Sensory Needs Service for Adults provides specialist team that supports people who live in Camden who are:
certified or registered blind (severely sight-impaired)
partially sighted (sight impaired)
have a non-correctable sight loss in both eyes
are Deaf or hard of hearing
have both a significant hearing and sight loss
More information on the services they provide, according to the needs of the person, can be found here: Sensory needs services - Camden Council
Camden Learning Disabilities Service (Clds) - provide a range of services for people with learning disabilities, as well as autism. There is an online form tenants can complete or get help, or a referral form which can be completed and sent on their behalf by a professional and sent to [email protected] or [email protected].
Extra care housing supports people who have social care needs to live independently in their own home, whilst maintaining their privacy within an accommodation-based setting. The scheme provides high quality care and support to adults who have been assessed as having needs that are eligible for social care funding, including those arising from varying degrees of physical frailty, learning disability, mental ill health and cognitive impairment, including dementia, or a combination of these. More information on how to apply and who can apply can be found online.
Camden’s Careline service can support tenants by providing assistive technology. Assistive technology describes a wide range of equipment or devices that can help people to live independently by supporting or assisting them in daily living tasks.
See the section on communication and digital accessibility for more helpful information