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Autism

Supporting an autistic person

Autism is a lifelong difference in how people think, perceive the world, and interact with others. It is usually thought to be a neurodevelopmental condition. 

An autistic person may see, hear, feel and experience the world differently from non-autistic people. If you are autistic, you are autistic for life; autism is not an illness or disease and cannot be ‘cured’. Often people feel being autistic is a fundamental and positive aspect of their identity. 

Autism is not a single set of ‘symptoms’ or characteristics. Autistic people are very diverse and can be more different from each other in interests and skills than non-autistic people are. This is why autism is called a ‘spectrum’. It is often said that ‘if you’ve met one autistic person, you’ve met one autistic person’.  

For example, some autistic people may frequently experience sensory over-stimulation, whilst others may need additional stimulation in their environment and seek out certain sensations. 

There are some recommended adjustments which can be made to support autistic adults: 

  • Modifications to physical space might include soft lighting or quiet spaces 

  • Modifications to the process might include longer appointments or extra time before signing contracts 

  • Modifications to the individual conditions might include offering flexible working or extended breaks  

  • Accessible information and the provision of written instructions or in different formats (e.g. easy read, plain English, printed) 

  • Using the preferred method of contact or adjusting appointments such as giving prior notice, flexible timings, or offering virtual appointments. 

However, it is always important to ask what adjustments a tenant or household member might need and to be led by the individual rather than making assumptions about needs.  

 

 

Last updated: 16 May 2025