Voids management

Essential guide to dealing with voids.

Responsible people: Dermott Mulan, Harjinder Birdi, Sukhi Nijjar

Procedure will be reviewed in January 2025

Voids management

This procedure is part of the Council’s Voids Policy. It sets out what needs to be done to get a void property ready for a new tenancy. The Voids Policy explains our approach to repairing and letting void properties to our residents, most importantly housing applicants, in a way that clearly sets out the standard of service that can be expected. This procedure on the other hand focuses directly on what needs to be done by Council officers and contractors, when and by whom.

Click here for the full guidance.

The housing management manual on updating Northgate.

Commonly used void status'

ACC	Accepted
ACL	Accepted Camden Living
APR	Accepted private rents
CBL	To be let via CBL
CBLA	Advertised for CBL bids
DECD	Decanted – with guardian
DISP	To be disposed of
DOAC	Direct offer accepted
DOC	Consider for direct offer (an agreed direct offer)
DOFS	Direct offer – failed shortlist (after 2^nd shortlist)
EMTA	Emergency temporary accommodation
FVER	Failed verification
HS2	HS2 decants
HWA	Held with allocations
KNOC	Void held for possible knock through
LEGL	Held for miscellaneous legal reasons
NAVO	Not available to be offered - Other
NAVW	Not available to be offered - Works
NOD	Not yet determined
OFFR	Offered
OFWR	Offered with repairs
OTS	Occupational therapist letting
PEM	Property elements missing
PLMS	Pan London mobility scheme
REFU	Held for refugees (TAG use)
RETR	Held for retrofit works
RPE	Regents Pk estate decanted for HS2 noise
RSLT	Result of viewing
SALE	Market sale
SHAR	Shared ownership sale
SITE	Site office
SLST	Property shortlisted
SQU	Squatted
TEMP	With temporary housing
UNH	Uninhabitable

Last updated: 14 November 2024