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Our housing guidance site
Everything you need to know about issuing decorating allowances.
We have an agreement with B&Q who supply redecorating items to tenants to buy decorating items through a gift voucher requested on their portal. The current agreement started Jan 2024 is for 5 years with two optional extensions of one year each. Allowances are generally given to new tenants (if their home hasn't been redecorated when void) or tenants who might have had decorations damaged by repair work carried out in their homes. The latter are issued by repairs and improvements.
Click here to see the full procedure.
This gives more detail about the paying process than is outlined below and details about the management of the same scheme by colleagues in repairs and improvements.