• When an allowance is to be granted a completed decorating allowance form records how much and for what rooms.  The sticky label on the back of the swipe card is affixed to this form as a record of the number.
• Log onto the webportal and fill out the details according to the webportal user guide (see link on the top right hand side of this page).
• When the card is activated a return email from B&Q will confirm this.
• Hand the tenant the card with the leaflet on the decoration allowance scheme for tenants which explains how the scheme works.
• The tenant signs the decorating allowance form to confirm that they have received the card.
• The form is photocopied and a copy handed to the tenant for their own records.  The form is scanned to the tenants file on TRIM.
  
  

The table below gives a guide to amounts that can be awarded.