Getting rid of mould is a priority for us.

If a resident notices damp and mould in their home they can report it online Report mould in your home - Camden Council. The link also contains a video on steps to minimise condensation.

They can also:

• Speak to someone on webchat Monday to Friday 8am to 6pm on camden.gov.uk/housing-repairs.
• Text on 07360 277 909 Monday to Friday 8am to 6pm.
• Call on 0207 974 4444 (option 3 then option 5) Monday to Friday 8am to 6pm.

We also provide an electronic copy of the damp and mould general information leaflet which is handed to residents after a visit by a damp assessor.  NHOs can hand this out directly.

Both tenants and leaseholders may be visited to assess damp and mould issues.

Here is the damp and mould policy.