National Energy Action

Due to the huge increase in energy prices, many will struggle to pay, some may drastically reduce usage which could be to the detriment of the person's health and wellbeing.

Due to ongoing additional support measures put in place due to the coronavirus pandemic, disconnections of standard credit meters have been suspended.

There are a range of options suppliers could offer if you're struggling, including:

• A full payment plan review
• Affordable debt repayment plans
• Payment breaks -This may not suitable for all
• Payment reductions
• More time to pay

The National Energy Action is a national fuel poverty and energy efficiency charity that offers a free support service known as WASH (Warm and Safe Homes). Residents can contact advisors via telephone on 0800 304 7159 or webchat, NEA can help with energy debt, energy efficiency, trust fund applications, and water rates.

Please refer to The National Energy Action website for more information.