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About Us

Floating Support – The service consists of support workers who work to prevent homelessness amongst vulnerable households, and to support people to move to and sustain independent accommodation

Eligibility Criteria

The service is only available to residents : 

  • Already living in their own independent accommodation in housing association, privately rented housing or as a homeowner, and are at risk of losing their home 
  • Moving into their own independent accommodation via the adult or young person’s pathway 
  • Moving into settled privately rented accommodation via Housing Options, and they have an identified support need

Who can refer?

Referrals can come from a range of routes, including:

  • The client referring themselves
  • Camden Council’s Housing Needs Group
  • Adult Social Care
  • Children, Schools and Families
  • Registered Social Landlords
  • Primary Care Trusts/GPs
  • Community Mental Health Team
  • Substance Misuse services

How to make a referral?

Referring agencies should complete a referral/risk assessment form and email it to [email protected].

Clients can refer themselves by calling 020 7974 5366 or by using the email address above. Once we receive a referral, we will aim to contact the client within five working days and see the client within 10.

You can find the form here:

 

Last updated: 18 March 2026