Damp and mould policy

This Policy explains how Camden Council as a landlord will take a zero tolerance and prevention approach to deal effectively with damp, mould and condensation, putting residents at the heart of everything we do. The Council is committed to ensuring that our residents have safe, warm and decent housing.

It sets out the approach to identification and causes of damp, mould and condensation, response and repairs works, landlord and tenant responsibilities, support and communications to our residents, using data to help prevent occurrence, and education, training and awareness.

The policy addresses the recommendations in The Housing Ombudsman’s ‘Spotlight on Damp and Mould – It’s not Lifestyle’ published in October 2021 which criticised many landlords for blaming residents and their lifestyles for damp and mould.

In November 2022, the Coroner’s ‘Prevention of Future Deaths Report’ following the tragic death of 2-year-old Awaab Ishak, in Rochdale, concluded that Awaab died of a respiratory condition caused by prolonged exposure to extensive mould. This policy incorporates the lessons learned and addresses the 10 key landlord tests in the subsequent Ombudsman follow up report published in February 2023

The full policy is here.

Next review date September 2024 followed by a 3 year cycle