A tenant guide is a practical resource designed to help residents successfully manage their tenancies and homes, by providing clear instructions on reporting repairs, estates and neighbourhoods, paying rent, safety, and accessing essential support services.

Tenants can access the tenant guide online here. 

There is the option to print the tenant guide for digitally excluded tenants. The printed version can be found here: tenant_guide_(Jan 2026) (1).pdf

Please only use this version for printing. For any email or text communication, the above link to the digital tenant guide should be shared.