Estates are looked after by caretaking staff and contractors: 

• Caretakers look after communal areas inside buildings.
• Veolia clean outside areas of estates.
• Idverde provides grounds maintenance.

Some caretakers live on estates as residential caretakers on service tenancies.

Often regarded as the eyes and ears of an estate they also carry out other duties such as the caretaking visiting scheme and flag up and deal with fire safety issues causes by items being stored in communal areas.

At present there is an ongoing review looking at caretaking services with some interim management arrangements in place.