The Council's offer to people experiencing domestic abuse

We aim to:

• Treat everyone as individuals and to be fair and respectful.
• Think about the whole family and support network.
• Be mindful of the impact on children and limit damage.
• Act on our suspicion if something feels wrong: domestic abuse is under reported and might not be the presenting issue.
• Listen to the survivor, build trust and give clear guidance to enable them to make decisions about what’s best for them.
• Assess risk associated with the survivor’s situation at the outset and monitor it until they are safe.
• Support the survivor to stay in their home if that’s what they want to do.
• Provide advice and help with worries about money including rent arrears.
• Share information to help keep people safe.
• Take a multi-agency approach and develop a plan with the survivor.
• Provide information and support with re-housing options when moving home is what the survivor wants to do.
• Consider what action to take about a perpetrator, including legal action, and listen to what the survivor wants to do.
• Support survivors to pursue action through the criminal justice system and work with the police to do so if this is what the survivor wants.