Family check in service

During the period of COVID school and nursery closures Camden Family Early Help will be offering a family welfare check-in service.

The check-in will be two x 10 minute phone calls a week with a family with children aged 0-19. They will check the family is ok and has access to basic needs (food, medicines and supplies). Information on COVID advice from Public Health and NHS will be offered. If the family needs some help they will be connected to sources of support. The staff member will not do home visits.

The family check in is for low-level concerns and needs only. For safeguarding concerns or requests for formal early help support, please contact Children and Families Contact Service at [email protected] or 0207 974 3317.

Housing staff can refer using the form below and families can also self refer.

Please ask parents for their consent to refer them for a welfare check-in and let them know they will be receiving a call or email from Family Early Help.

A link to the web form to make a referral to the family check-in service is here 

If you have questions, please contact the service on 0207 974 4837 or email [email protected]

There is also a guidebook on the ASC site for early help family workers as an information source for local and national resources during COVID that you may find helpful.

Added 31/3/20

Updated 3/12/20 to add in guidebook link