Help from Thames Water

Tenants can get can up to 50% discount on their bill if their household income is below £19,565 per year (do not include housing benefit and housing cost under UC). Link with information and application form.   

In response to COVID 19, Thames Water has set up a help and advice page. Link for help with paying water bill.

Vulnerable residents can register onto their priority service. For more information on eligibility and how to register.