Home Office Helpline

The Home Office has set up a 24/7 helpline for Ukraine nationals about any aspect of the two visa schemes.

You can call the free 24/7 helpline on +44 808 164 8810 (0808 164 8810 from within the UK) for help with any questions about the scheme.

If you cannot contact UK 0808 numbers, please use +44 (0)175 390 7510.

 

Barnardos Ukraine Helpline

Following discussion with the Association of Ukrainians in Great Britain, Barnardo’s has set up the Ukrainian Support Helpline to provide a holistic support service. The helpline is available to anyone fleeing the conflict in Ukraine. It is staffed by English, Ukrainian and Russian speakers, to offer support to children and families arriving in the UK from Ukraine.

The helpline is open Monday – Friday (10:00am – 8:00pm) and Saturday (10:00am – 3:00pm). Callers will be able to get help and advice on a range of topics.

A dedicated email address [email protected] and webpage have also been set up for those assisting with the Ukraine response.

More information:
https://www.barnardos.org.uk/what-we-do/helping-families/ukrainian-helpline

 

Camden Contacts

General helpline:

0207 974 4444 (Contact Camden) and ask for Ukraine Support Team

email: [email protected] 

website: Supporting Ukraine - Camden Council

 

Shakil Moosa in Contact Camden (on Outlook) 

can help with the £350 a month thank you payments

Shak's team do all the initial calls to hosts

 

Ellie Wells and Nazima Powtoo in HR (on Outlook)

can help with the DBS checks 

 

Darren Wilsher and Vincent Arnold in the Private Rented Sector Team (on Outlook)

can help with housing suitability checks/general queries on housing suitability

 

Kim Christoldoulou (on Outlook)

can help with anything adult social care related 

 

Shaun Flook or Jane Mulholland in Housing Needs (on Outlook)

can help with homelessness risk or homelessness prevention

 

Joseph Sawyers, Steve Sincock and Rob Dakin in Floating Support (on Outlook)

can help with initial visits for adults only/couples without children

 

Lea Christodoulou and Becca Dove in Family Early Help (on Outlook)

can help with initial visits for children and families