Camden Tenants

If a Camden tenant, contact Landlord Services Neighbourhood teams for housing and landlord related issues, including rent arrears. Here is a link to all the neighbourhood officer contact details (click on the link below to find the right neighbourhood officer, you'll need the family's postcode Your Neighbourhood Housing Officer - Camden Council

Other Housing Association Tenants 

For all other housing associations in Camden, here is a list of contact details

Housing associations - Search Results | Cindex (camden.gov.uk)

you can also contact Brian Matthews or Rizwan Siddiqui (on Outlook) for advice. 

Private Tenants 

If the family are private tenants, here is a link to Camden Council information 

https://www.camden.gov.uk/advice-private-tenants 

Camden launched a new website for private renters on 30 November 2021. The site makes it easier for private renters to find out information and advice, and includes advice from what to look for in a property before you sign your tenancy, talking to your landlord about repairs to dealing with threats of eviction. You can find the website here Home - Private Renters in Camden - Camden Council

for housing rights, housing advocacy or housing advice services, see this Guidebook page 

Housing Rights, Housing Advocacy and Housing Advice | Family Early Help (camden.gov.uk)