Management Oversight Procedure During National Lockdowns 

This is the procedure for managers to oversee casework and case recording during COVID national lockdowns. 

It also has a checklist of additional tasks required of managers during national lockdowns to ensure management oversight and case direction is consistent.  

If you have any questions, please talk with your line manager 

Management Oversight Procedure In National Lockdowns

You can find the face-to-face visits decision-making tool to help with discussions with workers about visits with families here 

Management Oversight Procedure At All Other Times

This is the procedures for managers to oversee casework and case recording at all other time We introduced this procedure on 3 August 2020 when we returned to face-to-face work after the first national lockdown. 

Again, the procedures is to ensure management oversight and case direction is consistent. 

Management Oversight Procedure At All Other Times

You can find the face-to-face visits guidance and procedures here 

and the virtual visits only guidance and procedures here