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Family Early Help Procedures and Policies

Family Early Help Procedures and Policies

This section contains all our processes, policies and procedures that you will need to do your daily work helping families. 

Each page is labelled with a subject. Click on the subject you are interested in.  If you are in any doubt about our process and procedures, please contact your line manager

Interpreting Services

Interpreting services can be booked using this process during COVID 

Language Line Flow Chart

Process for booking an interpreter (please see Elaine Crouch or your service manager for access codes and cost centre codes): 

Accessing a Telephone Interpreter

You can find more information here if you need it:

 https://lbcamden.sharepoint.com/sites/intranet/business-support/Pages/Language-Service-Interpreting,-Translations-and-Transcriptions.aspx

 

Translation Services

If you need a document translating, please see further details here:

https://lbcamden.sharepoint.com/sites/intranet/business-support/Pages/Language-Service-Interpreting,-Translations-and-Transcriptions.aspx

 

COVID Information in Other Languages

See also 'COVID NHS Information' section of the guidebook for COVID information translated into a range of languages (videos and written material) here COVID Information in Other Languages | Family Early Help (camden.gov.uk)

There is also information for parents about returning to school in a range of languages in the Schools tab of the Guidebook 

 

Last updated: 05 September 2023