Family Voice - The Importance of Family Feedback

Its really important that families can tell us regularly whether they are finding the relationship with their worker helpful and purposeful, the value the relationship is bringing to their lives, and how the relationship makes them feel.

Family voice is everything in our work. Making sure we can show that families feel our work is making a difference, and that we're creating ways for families to tell us that in their own words, is crucial. 

To do this, we have an online feedback form, one for family workers and one for early help coordinators.

 

Feedback for Family Work

Please ask families to consider completing the form at these points:

• end of assessment
• initial TAF
• every TAF review
• Closure

But you should also feel free to seek feedback at any point in the work, whenever you think it might be helpful for you to have feedback from the family. 

You can find our Relationship Feedback Form here:

https://forms.office.com/Pages/ResponsePage.aspx?id=NEqPXtsrVEi7QrTQx9AkbKjIKE5i8j5Bnc4nEKwbkB5UNTY1N09OVTc4RkU1WEpIUDZRV0dUT0lOTy4u

Or it is on our early help webpage here

https://www.camden.gov.uk/early-help-for-children-and-families

The form is mobile-enabled so you can text or Whatsapp the link to a parent

 

Feedback for Early Help Coordinators

Please ask families to consider completing the feedback form at every EHRD closure. 

You can find the Early Help Coordinators Feedback Form here:

https://forms.office.com/Pages/ResponsePage.aspx?id=NEqPXtsrVEi7QrTQx9AkbKjIKE5i8j5Bnc4nEKwbkB5UOVhFOUExR0pMNlRRNkRQTUlSSjQ4TllRWi4u 

The form is mobile-enabled so you can text or Whatsapp the link to a parent