Grants and Benefits to Help with Energy Bills

Citizens Advice have compiled a useful list of grants and benefits that could be used to help reduce or pay down energy bills. You can find more information here

https://www.citizensadvice.org.uk/consumer/energy/energy-supply/get-help-paying-your-bills/grants-and-benefits-to-help-you-pay-your-energy-bills/ 

 

Energy Companies 

The major energy companies have agreed to provide relief for people unable to pay energy bills during COVID. 

Further information here:

https://www.gov.uk/government/news/government-agrees-measures-with-energy-industry-to-support-vulnerable-people-through-covid-19?utm_source=sendinblue&utm_campaign=NEA_welcomes_Government_and_industry_joint_announcement_on_protecting_domestic_customers_during_COVID-19_outbreak&utm_medium=email 

If a family cannot pay their energy bills, please contact their provider for assistance and to find out what is on offer.  

 

Green Camden Helpline

Our Green Camden Helpline has an energy debt relief service where residents can receive advice on their energy debt and in some circumstances can get assistance with applying for trust fund grants. Residents can also receive a range of energy advice, including help accessing priority services, switching energy tariffs and social utility tariffs/discounts. The team can also check eligibility for an energy or water bill discount, energy efficiency grant and a Well and Warm home energy phone consultation.

To receive a call back from one of the Green Camden advisors, residents can:

Text their full name and telephone number to 07800 006 143

Or Email their full name and telephone number to [email protected]

Telephone 0800 801 738 (Mon – Fri, 9am – 5pm)

Alternatively, residents can be referred for the service via Wish Plus.

 

Well and Warm Home Energy Advice Phone Consultation

Camden's Well and Warm service provides free home energy advice phone consultations for low-income households across Camden. This includes tailored advice and provision of free energy saving measures such as draught-proofing and low energy bulbs. For the resident to check if they qualify, they need to call our Green Camden Helpline on the number provided above.

 

Warm Homes Discount

The Green Camden Helpline is also able to help residents to check their eligibility for a £140 discount off their electricity bills through the Warm Home Discount, a scheme run by energy companies and the Government.

 

Groundwork London Fuel Vouchers (Green Doctors)

Fuel vouchers have been made available through Groundwork, funded the Energy Redress Fund. The vouchers are worth £30 each and are available to residents who have prepayment meters and are struggling to find money to top them up.

If you are concerned that a resident has no funds for their pre-payment meter, please ring the Green Doctor Team: 0300 365 3005

Here is a link to more information https://london.greendoctors.org.uk/