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Direct Payments

Quick guidance on direct payments and support services for individuals in receipt of direct payments

Direct Payments

"I can decide the kind of support I need and when, where and how to receive it"

The London Borough of Camden (LBC) is committed to ensuring that the option of a Direct Payment is explored with, and understood by, everyone who is eligible to receive one.  They will be given information about Direct Payments at the point of assessment and review, and will have access to appropriate information, support and advice, in an accessible format, throughout the whole process.

To see the current Direct Payment guidance please visit Camden Care Choices.

For feedback on commissioned providers for direct payments users please see the 'Reporting Safeguarding and Quality Concerns' page.

A person is assessed as being eligible for support, Direct Payments will be discussed with them throughout the care and support planning, or review, process. The person will be informed of both the benefits and responsibilities of receiving a Direct Payment to manage their own care and support.

Practitioners will assess the individual’s suitability to understand and manage a Direct Payment, this includes:

  • Do they consent to have their care and support met via a Direct Payment
  • Do they understand how a Direct Payment differs from care and support that Adult Social Care arranges for them
  • Do they understand their responsibilities in managing the funds provided to meet the outcomes identified in the support plan
  • Do they understand the financial assessment process
  • Have they the ability to manage a Direct Payment, with support if necessary, including fulfilling employer and contractual responsibilities where appropriate

If the allocated practitioner is satisfied that the above criteria are met then the person will be referred to People Plus to discuss the Direct Payment further and arrange the set-up.

Please note, practitioners are required to notify the Direct Payment's team of the carers payment.

Last updated: 07 August 2022