Money Matters
Help with energy costs
There are a number of schemes/grants that provide support with energy costs:
Warm Home Discount Scheme
What it is - The Warm Home Discount Scheme is a one-off £150 discount off your electricity bill.
If you’re eligible, your electricity supplier will apply the discount to your bill. The money is not paid to you. You’ll usually get the discount automatically if you’re eligible.
Who is eligible
If you live in England and Wales, you qualify if you either:
- get the Guarantee Credit element of Pension Credit
- are on a low income
Find out more details from the Government website: Warm Home Discount Scheme
Water bill support
Thames Water offers support with paying water bills for eligible customers.
WaterHelp is a 50% discount on your water bill if you qualify.
Eligibility: If your bill is more than 5% of your net income, you may be eligible for WaterHelp. This is also dependent on the number of occupants at the property.
Find out more details and how to apply on the Thames Water website: WaterHelp
WaterSure is a means-tested bill cap scheme for customers who are on a meter and struggling to pay their bill.
Eligibility: someone in your household must receive a means-tested benefit. You will also need to have a water meter and either:
- A medical condition that requires extra water or
- Three or more children under the age of 19 living at the property making you eligible for child benefits
Find out more details and how to apply on the Thames Water website: WaterSure
Further support
Camden Council website offers advice and tips for residents on how to reduce their energy bills: Reducing Energy Bills
Residents can also be referred to WISH Plus for energy, debt and income support.