Eligibility

Tenants eligible for the scheme will be residents who:

• are deemed to have Ordinary Residence in Camden as defined by the Care Act 2014
• have been assessed as having an eligible need under the Care Act;
• are legally entitled and are able to independently manage a tenancy agreement or have someone able to legally sign the tenancy on their behalf. Further information and guidance on tenancies can be found on the tenancies page.

Referral Process

New processes for Extra Care applications

• The presenting practitioner/clinician will need to complete an accurate, up to date assessment and support plan, using the relevant What Matters documentation or equivalent documentation from mental health teams. and outlining the eligibility and rationale for the person meeting the criteria for extra care housing. This should include evidence that the option of extra care has clearly been discussed with the person or for those people who lack capacity, that the application is being made in their best interest.
• The practitioner should also provide a proportionate summary of the situation and rationale for the application for Extra care in Mosaic case notes or within the assessment documentation if the practitioner has no access to Mosaic.
• Deadline for submission each week continues to be 4.30pm on Tuesdays to enable sufficient time for the Extra care panel members to read the application.
• Once this has been completed, the presenting practitioner/clinician is to email the name of the client, mosaic ID number and supporting documents to [email protected] who will forward the details to relevant managers on the panel for consideration of eligibility.
• The Extra Care, Quality Assurance panel aim to make a decision on eligibility and authorisation by 5 pm on Thursdays, which should provide us with enough time to read the necessary documentation and make a decision. The decision will be forwarded to Georgia who will email the outcome to the presenting practitioner/clinician. If the case is agreed for Extra care, the Placement team will be copied into the email. The presenting practitioner/clinician is to liaise directly with the Placement team with all the relevant documentation that is required. Contact: [email protected]
• ECS Panel members and presenting practitioner/clinician are reminded to keep their calendars clear on Thursdays between 14:00pm -15:00pm for a virtual meeting, should this is required to discuss complex applications and if a direct decision by the ECS panel members cannot be made via email . 
• The Extra Care Panel members consist of three ASC representatives; Mehret Kidane (Service Manager), and Carol Hawthorne (Team Manager. If the extra care application is from CLDS, Catherine Schreiber (CLDS Service Manager) will also form part of the panel. Louise Cantrell or Sue Dinham (Mental Health Service Manager) is the main representative at the Extra care panel for all applications from Mental Health Services.
• Whilst the application may be approved by the Extra Care panel, it is important to note that full acceptance is based on a further assessment by the Extra care scheme.
• The Placement team will update the presenting practitioner/clinician on the outcome from the Extra care.
• Please to ensure you make an appointment with the Extra care scheme before visiting. For further details on your clients visiting the scheme after their case have been accepted at the Extra care panel, please feel free to contact [email protected] for further details