What is Extra Care housing?

Extra Care (EC) provides adults with support that enables them to maintain or enhance their independence in the community. 

EC schemes offer high‑quality, self‑contained accommodation with full tenancy rights. Each resident receives personalised care in accordance with their individual support plan. Staff are available on site at all times to respond to urgent or unplanned needs and to ensure a safe and supportive environment. This does not mean that all residents receive 24‑hour personal care; support is provided according to assessed needs.

Care packages can be increased or reduced over time during a structured review in response to changing needs. This service enables people to retain autonomy over their daily lives while having access to reliable support within a safe and vibrant community. 

Care needs that may be supported in EC housing

Referrals can only be accepted for Camden residents who have been assessed by Adult Social Care and have an eligible support need that would be best met in Extra Care, whether due to frailty, learning disabilities, autism, mental health conditions, or a combination of these

How tenants may be supported

The EC setting will enable the provider to support people to maintain their independent living skills, manage their tenancies, link them into appropriate services and provide practical care and support. The EC provider will ensure that care and support is offered in a strengths-based way that upholds tenants' rights, dignity and privacy.

Extra Care housing in the borough

There are currently 5 EC schemes in Camden:

Daily meal options:

Three of the schemes—Esther Randall Court, Roseberry Mansions and Charlie Ratchford Court—include a daily meal for residents as part of the service charge. When developing a care and support plan, it is important to note that lunchtime support for meal preparation is not required in these settings.

At Esther Randall Court and Roseberry Mansions, residents are automatically enrolled in the daily meal service, with the opportunity to opt out if they choose.

At Charlie Ratchford Court, the daily meal is a mandatory part of the service charge. This must be clearly explained to residents, as it will affect their financial planning and budgeting.

Mora Burnet House and Gospel Oak Court do not currently offer a meal service for residents.