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Quality Assurance

Quality Assurance

Quality assurance is a dynamic process which sets standards, monitors achievements and uses information from this process to make improvements across the service that can translate into better outcomes for children and families.

Case auditing is a key quality assurance mechanism and is the main method for gathering direct evidence and information on the quality of social work practice, decision making and interaction with children, families and the professional network.

CSFH uses a number of different audits in order to gain an extensive insight into different aspects of case management and outcomes from differing perspectives and these are set out in the CSSW audit programme.

The Guide to audits explains the purpose, structure and conduct of CSSW case audits.

CSFH audit reports and action plans:

Themed audit report - care leavers and preparing for adulthood

Last updated: 12 November 2024