Working with families
Non-engagement is a serious issue that negatively impacts on social worker's ability to work constructively with families and can have consequences for a child's safety and welfare.
Social workers need to take appropriate action where families disengage with services or are resistant or hostile. The Working with non-engaging, resistant and hostile families policyWorking With Non Engaging Resistant And Hostile Families provides guidance on understanding why families dis-engage and strategies to overcome this.